Turning Happy Customers into New Business

  When you’re building a business, happy customers are more than good business, they’re also great marketing. People in this ever increasingly social world are happy to spread the word about your business when they have a great experience, but you have to ask for their help. So, when was the last time you asked someone for a referral, review...

Turning Happy Customers into New Business

When you’re building a business, happy customers are more than good business, they’re also great marketing. People in this ever increasingly social world are happy to spread the word about your business when they have a great experience, but you have to ask for their help. So, when was the last time you asked someone for a referral, review or...

Coaching is for Managers Too

If you’ve heard it once, you’ve heard it a thousand times – a great business starts with having great people. You can have an amazing business concept, a full-octane marketing plan and a fool-proof manual, but if you don’t have a solid staff, you won’t have happy customers and you won’t grow your business in the long-run. Some of...

Coaching is for Managers Too

If you’ve heard it once, you’ve heard it a thousand times – a great business starts with having great people. You can have an amazing business concept, a full-octane marketing plan and a fool-proof manual, but if you don’t have a solid staff, you won’t have happy customers and you won’t grow your business in the long-run. Some of the...

The Power of Reviews in the Digital Age

  Everyone looks at reviews. Whether we’re trying to find a new restaurant or we’re looking for a contractor for a major project, most of us don’t go out on a limb without doing some due diligence. So what is your business doing to (1) make sure your happy customers are leaving good reviews and (2) manage sub-par reviews online?...

The Power of Reviews in the Digital Age

Everyone looks at reviews. Whether we’re trying to find a new restaurant or we’re looking for a contractor for a major project, most of us don’t go out on a limb without doing some due diligence. So what is your business doing to (1) make sure your happy customers are leaving good reviews and (2) manage sub-par reviews online? When...

Bridging the Gap with Millennials

Whether you call them millennials or young professionals, the younger members of today’s workforce want different things from their careers than their parents or grandparents did. For many, work isn’t just about clocking in, clocking out and taking home a paycheck anymore. Sure, they need to make money, but they want jobs they enjoy at companies that are invested...

Bridging the Gap with Millennials

Whether you call them millennials or young professionals, the younger members of today’s workforce want different things from their careers than their parents or grandparents did. For many, work isn’t just about clocking in, clocking out and taking home a paycheck anymore. Sure, they need to make money, but they want jobs they enjoy at companies that are invested in...

Want to be Wealthy? Pick Up a Book.

  Successful and wealthy people come from all walks of life and their individual experiences have shaped who they are, what they do and how they do it. But most of them have something in common – they read. A lot. In Steve Siebold’s book How Rich People Think, he points out that a packed library is something many wealthy...

Want to be Wealthy? Pick Up a Book.

Successful and wealthy people come from all walks of life and their individual experiences have shaped who they are, what they do and how they do it. But most of them have something in common – they read. A lot. In Steve Siebold’s book How Rich People Think, he points out that a packed library is something many wealthy people...

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